International Claims Agency Ltd is an independent claims handling company. We are predominantly appointed to handle, investigate and adjust claims on behalf of Insurers; specialising in claims for loss or damage to goods arising from relocation, removals and/or storage contracts. Our Principals underwrite insurance policies for UK and International Removal or Relocation Companies, as well as Freight Forwarders and Hauliers. The majority of claims arise from risks involving Household Goods and Personal Effects, Marine Cargo, Fine Art & Antiques or Freight Liability. Since establishment in …. we have built up a strong reputation as experts in the field of all aspects of “goods in transit” claims management.
All claims are recorded enabling us to generate monthly, quarterly or annual claims experience reports for brokers and Insurers. We can also meet with clients to assess claim records and provide advice for avoiding risks and mitigating losses.
Moving home can be a stressful experience at the best of times but when problems occur and events give rise to loss or damage to personal belongings and household goods, the resulting claims can be fuelled with strong emotion.
Due to the depth of our knowledge dealing with household and commercial removals and freight etc. and because we keep up to date with industry changes and regulations, we can assist with document procedures, wording of contracts and cargo control procedures.
Having developed in-depth insight into the circumstances that give rise to claims, we can undertake site surveys to report on the suitability of removal depots or warehouse and storage facilities. Our surveyors can assess all areas of risk from fire, theft or flood etc.
